Sr Desktop Support Specialist Job at Top Prospect Group, Stamford, CT

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  • Top Prospect Group
  • Stamford, CT

Job Description

This range is provided by Top Prospect Group. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$130,000.00/yr - $145,000.00/yr

Direct message the job poster from Top Prospect Group

Overview

Our client, a leading financial services firm, is seeking a Senior Desktop Engineer to design, implement, and maintain enterprise end-user computing solutions. The ideal candidate will have strong technical expertise in Windows desktop and endpoint management, automation, security compliance, and enterprise software deployment in a regulated financial environment.

Responsibilities
  • Design, deploy, and maintain enterprise desktop environments across global offices.
  • Manage and optimize endpoint management platforms such as Microsoft Intune, SCCM, or Workspace ONE.
  • Develop and maintain automated desktop build, patching, and software deployment processes.
  • Provide Level 3 escalation support for complex desktop, application, and endpoint issues.
  • Collaborate with infrastructure, security, and networking teams to ensure endpoint compliance and system integrity.
  • Evaluate and implement new end-user technologies and tools to improve performance, security, and user experience.
  • Maintain Group Policy Objects (GPOs), Windows images, and configuration baselines.
  • Support virtual desktop environments (Citrix, Azure Virtual Desktop, or VMware Horizon).
  • Ensure systems meet regulatory, cybersecurity, and internal audit requirements specific to financial services.
  • Create and maintain technical documentation, procedures, and runbooks.
Required Skills & Experience
  • 7+ years of experience in desktop engineering or endpoint management roles within an enterprise environment.
  • Advanced expertise in Windows 10/11 , Active Directory , Group Policy , SCCM/MECM , Intune , and PowerShell scripting .
  • Experience with Citrix , VDI , or Azure Virtual Desktop technologies.
  • Strong knowledge of endpoint security , patch management , and vulnerability remediation .
  • Proven ability to troubleshoot complex desktop and application issues.
  • Experience working in a financial services or similarly regulated industry preferred.
  • Excellent documentation, communication, and cross-team collaboration skills.
Preferred
  • Experience with ServiceNow or similar ITSM platforms.
  • Familiarity with Zero Trust and MFA integrations.
  • Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or MCSE are a plus.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology

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Inferred from the description for this job

401(k)

Vision insurance

Medical insurance

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White Plains, NY $110,000.00-$130,000.00 4 weeks ago

Hawthorne, NY $140,000.00-$165,000.00 3 months ago

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Fairfield, CT $66,000.00-$70,000.00 2 weeks ago

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Stamford, CT $175,000.00-$225,000.00 5 days ago

Ridgefield, CT $75,000.00-$120,000.00 2 weeks ago

Stamford, CT $120,000.00-$145,000.00 1 day ago

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Job Tags

Full time,

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