Job Description

Job Description Job Description Sepro America is looking for a technically minded, detail-driven professional to support our sales organization through application quoting, order configuration, and system execution. This role includes regular interaction with customers and proactive outreach related to quotes, technical clarifications, order details, and follow-ups. However, it is not a relationship sales role and not a quota-carrying position. The focus is on technical quoting, order execution, and accuracy — not cold calling, account ownership, or closing deals. Strong customer communication skills are important, but this role supports the sales process rather than driving it. If you like structured work, technical problem-solving, and being the person who makes sure things are done right while still engaging with customers, this role is a strong fit. What you’ll actually do Application quoting & order execution Prepare and manage robot and automation quotes based on defined configurations Proactively contact customers to clarify requirements, resolve technical questions, and support quote accuracy Enter and validate orders in Odoo and Salesforce with high accuracy Coordinate technical details with engineering, automation partners, and Sepro France Ensure pricing, options, and documentation are complete and correct before release Sales operations support Act as the execution arm of the sales team — not the owner of customer relationships Support U.S. and Canadian sales teams by handling technical and administrative workflow Maintain direct communication with customers as needed to support quotes and orders Keep systems clean, structured, and reliable for reporting and forecasting Process, accuracy & follow-through Catch errors before they reach customers or manufacturing Track follow-ups, revisions, and amendments with customers and internal teams Improve quoting and order workflows over time through better discipline and structure What we’re looking for Experience in inside sales operations, application quoting, technical support, or order management Comfort interacting directly with customers in a technical or support-focused capacity Ability to “plug and chug” — take inputs and turn them into correct outputs Experience working in ERP and CRM systems (Odoo, Salesforce, SAP, NetSuite, etc.) High attention to detail and comfort with repetitive, accuracy-driven work Interest in learning industrial automation, robotics, or manufacturing processes Engineering background not required — but technical curiosity and logical thinking are. What this role is not Not a relationship management role Not a dial-for-dollars or cold calling position Not a customer account ownership role Not a commission-based or quota-carrying sales job Not a people-management or client-strategy role This role supports sales — it doesn’t run it. What we offer A competitive benefits package including health coverage, PTO, retirement contributions, and flexible work practices — all in a smaller, fast-moving environment where you’re not just a number. Why this role exists Our sales team handles complex products across two countries and multiple systems. This role exists to ensure accuracy, consistency, and technical execution — while maintaining direct, professional communication with customers — freeing sales leadership to focus on customers and strategy while orders and quotes move cleanly through the system. If you want a role where precision matters more than persuasion, this is it.

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