The Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and other analysts with the operation and administration of systems. The Application Analyst trains and mentors more junior analysts. The Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Application Analyst makes recommendations regarding budget projections and project management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. - Epic Certifications: Grand Central, Prelude
- Knowledge of front-end registration and revenue cycle
- Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional.
- An additional four years experience in addition to the experience listed below in lieu of Bachelor's or licensed clinical or certified IT professional experience.
- Experience supporting large scale clinical, ancillary or business environments
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the - English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors.
- Expert technical skills to support multiple applications and projects simultaneously.
- Strong knowledge of project management methodologies and ability to apply them to large scale system implementation.
- Strong knowledge of multidisciplinary clinical or business information systems.
- Demonstrated leadership skills.
- Expected to be proactive in all areas of responsibility.
- Available to work on-call shifts every 3-6 weeks.
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