Job Description

Job Opportunity

Work from the comfort of your home, you will work with your existing PC or laptop. Simply plug your microphone in and you are good to go! At our company we offer retention services.

As our caller you will call our inactive clients to interest them in using our services again by reading from scripts provided on our platform. Full training is provided.

Responsibilities

• Using scripts to provide information about product's features, prices etc. and present their benefits over the phone
• Ask pertinent questions to understand the customer's requirements
• Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client
• Reaching the assigned number of calls per campaigns on a daily basis
• Following our Call Center standards and targets to maintain our quality service
• Reporting to Call Center Manager
• Ability to access the history, duration, and statistics of your calls which will give you an overall picture about your performance

Requirements

• A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room
• Excellent communication skills
• Clear and pleasant voice
• Native and fluent in English
• Punctuality
• Reliability
• Advantage: sales calls experience or Call Center agent experience
• Availability to work during the weekend in correspondence to specific sport events
• Start date: December 2023

We Offer

• Full paid Training
• 35 hours per week, 5 per hour - Monday to Saturday from 9am to 5pm

The candidate must be self-employed to pay his/her own taxes.

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