Job Description

Job Description

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

• Able to demonstrate an expert level of knowledge with all assigned products, insurance coverages, services, policies, pricing, placement of coverage, regulations and benefits of each as well as the B&B philosophy regarding these products and services.
• Expertise in the insurance industry with a demonstrated ability to explain B&B capabilities relative to our competitors.
• Strong oral and written communication skills including the ability to connect with an audience and speak persuasively and succinctly. Demonstrates good listening skills to enhance understanding and probes effectively.
• Strong attention to detail.
• Strong time management skills and the ability to evaluate and prioritize multiple projects/tasks to maximize the number of internal and external clients that can be assisted while maintaining a high level of customer service.
• Demonstrates a sense of urgency.
• Works in a collaborative, team-oriented manner, fostering empowerment and ownership for service quality.
• Develops and maintains a working knowledge of B&B systems.
• Good keyboard and PC skills using word processing and spreadsheet software, familiarity with various software applications and the ability to learn new software systems.
• Ability to work in a team environment that is constantly changing.
• College degree preferred.
• 5 or more years of experience in the industry and licensed in applicable state if needed.
• Participates in continuing education in order to maintain the appropriate level of credentials.
• Insurance designation preferred.
• This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

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